Once you complete the sync, do not remove the old Fitbit from your account until you set up the new Fitbit! How to sync using the Fitbit appĮach time you open the Fitbit app or Fitbit Connect, your device syncs automatically if it’s nearby.
So if you’re replacing or upgrading from one of those listed devices, you cannot keep your old device on your account! Steps to set up your replacement Fitbit Step 1: Sync the old Fitbit to your Fitbit account, if you canįirst, if you still have your old Fitbit and it works, make sure you sync it to your Fitbit account using the Fitbit app for Apple, Android, Windows 10, or the Fitbit Connect app for Mac and older Windows versions. These listed devices allow you to connect only one of these devices at a time to your account: The Fitbit Charge 3 and above, Fitbit Ionic, Fitbit Luxe, Fitbit Inspire series, Fitbit Sense, and Fitbit Versa series.
In particular, most of the newest models (like the Sense, Versa, Charge, Luxe, and Inspire series models) do not allow for multiple device support. Unfortunately, while Fitbit supports multi-trackers on a single account, it does not offer this feature for all of its devices. Having multiple Fitbits connected to your account sounds like a good idea. That means logging in as an Existing User with the same Fitbit account credentials you used on that older Fitbit. If you replace your existing Fitbit, make sure you connect it to your current Fitbit account– do not create a new Fitbit account. So your Fitbit dashboard shows you the sum of all your data! Connect any replacement to the same Fitbit account When you connect more than one Fitbit to your account, it aggregates and syncs the data across devices. Having more than one device gives you some flexibility, especially if you want to use a different model for varying activities–like one worn for the office and a different model used for swimming or at the gym. However, if you upgraded or changed your Fitbit device model, you might consider simply adding that new device to your list of account devices. If your new Fitbit is a warranty replacement for a troublesome or broken device or you’re replacing a lost device with the same model, you should do a one-to-one replacement. Why replace a Fitbit device and not just add another Fitbit to my account?
Or use Fitbit Connect App for Macs and older Windows